FAQ
Check most frequently asked questions here!
Financing
Do You Offer Financing
MacPro-LA has partnered with Snap Financing,
Affirm Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders."
And AfterPay to offer financing on most purchases . Information regarding Snaping Financing, including how to apply for financing, is available at checkout and product pages. If you have any questions regarding Affirm, please contact them directly by
Questions About Snaping Financing Please call or Text The Store 323-378-5603.
Or follow the link
Can I pay for my repair through Financing.
Yes you can.
Please call or text the store @323-378-5603
How It Works
Please Follow The Link.
Payments
What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover and Paypal. Snap Financing(Get fast, flexible financing no credit needed financing)After Pay(Split your Payments into Four Equal Parts) Affirm
Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
Do you offer cash on delivery?
We currently do offer cash on delivery when you purchase online. Please Call or Text the store Before Pick up.
Repairs
Do You Give Warranty On Repairs
All Reapirs Come with 6 Month Warranty!!!
Returns
What is the return policy?
We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. and accompanied by proof of purchase. All products are subject to inspection once we receive them. Please Call or Text the Store to start A return.
How long does the refund take?
Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
How do I make changes to an order I’ve already placed?
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
When will I receive my order?
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
What do I do if I never received my order?
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
What do I do if I received a defective order?
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.
How much is shipping?
We Offer Free Ground Shipping.
Shipping cost can be estimated in the cart and is automatically calculated during checkout. For more information please click here.
Snap Financing
When Will My Order Ship
All orders paid through Snap Financing Will only ship after we receive payment from Snap.